Subprocessors – NodeCE

Hetzner

Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.
Provides the servers for the cloud service and stores files and backups.
Helsinki, Finland. The data centre is operated by Hetzner Finland Oy, Huurrekuja 10, 04360 Tuusula, Finland, which rents the premises and provides technical support.
No transfer outside the EU/EEA.

Plus Five Five, Inc., 2261 Market Street #5039, San Francisco, USA.
Sends email from NodeCE, for example sign-in codes and invitations, and error reports from the desktop app to our support.
Sends the email from Ireland and stores it, including recipients, messages with attachments and delivery logs, in the USA under Resend’s terms, currently for about 30 days and up to 7 more days in backups.
The transfer is covered by the European Commission’s decision on the EU-US Data Privacy Framework, under which Resend is certified. If Resend is no longer certified, it is covered by the European Commission’s standard contractual clauses (module three).
Notifies us 14 days before Resend engages a new subprocessor.
Resend’s own subprocessors, all in the USA, are listed at resend.com/legal/subprocessors.

One.com Group AB, org. no. 559205-2400, Malmö, Sweden.
Handles email to and from us, for example support tickets and error reports from the desktop app.
Denmark and Sweden. One.com engages Global Connect A/S and Interxion in Denmark and Equinix in Sweden, and Interxion’s interconnection points in Denmark, the United Kingdom, the Netherlands, France and Germany.
Notifies us at least 30 days before One.com engages a new subprocessor, and we have 14 days to object.
No transfer outside the EU/EEA, except that email may pass the interconnection point in the United Kingdom, which is covered by the European Commission’s adequacy decision.

How we notify new subprocessors is described in section 7 of the data processing agreement.